Loyalty Program with UPI Payouts, Batch Scratch Cards & Mobile Scanning
Built the end-to-end loyalty platform that powers Markchem's distributor and applicator network — batch-generated scratch cards, in-app QR scanning, reward redemption, and direct UPI payouts to contractors in the field. Live on Google Play with 10,000+ downloads.
Region
India
Duration
Multi-year
Engagement
Product build + operations

Downloads
10,000+
Payouts
Instant UPI
Scale
Batch scratch-card gen
The Challenge
What they were up against
Markchem sells construction chemicals through a distributor → applicator → contractor chain. Rewarding the people who actually apply the product — often at job sites, not desks — meant reaching thousands of contractors who wanted cash, not vouchers, and wanted it fast. Manual coupon processing and bank transfers were slow, fraud-prone, and impossible to scale.
Distributor-applicator-contractor hierarchy with different reward rules per tier
Payouts needed to be instant and digital — UPI, not bank transfers
Coupon fraud: duplicate scans, expired coupons, unauthorized redemption
No audit trail for regulators or internal finance
Our Approach
How we moved in
We built a production Android app plus admin platform that runs the entire loyalty program: batch scratch-card generation, QR scanning with fraud protection, tiered reward accounting, and direct UPI payouts to verified applicators.
Native-feel Android app for in-field coupon scanning + points wallet
Batch scratch-card generator for the admin team — thousands of codes per run
Separate redeemable vs non-redeemable points buckets (expired coupons auto-demote)
UPI payout integration so contractors get paid the day they claim
The solution, in detail
QR / scratch-card scanning with duplicate-scan protection and expiry enforcement
Points transfer between distributors and between applicators — tier-aware rules
Gift redemption flow with admin approval and notifications
Full audit trail of every code generated, scanned, redeemed, and paid out
Business Impact
The outcomes that matter
Live in production with 10,000+ downloads on Google Play
Applicators get cash to their UPI account the same day — loyalty that actually feels rewarding
Fraud attempts (duplicate scans, expired codes) stopped at the app layer, not after payout
Markchem's growth team can run nationwide campaigns without a finance bottleneck
10,000+
Live on Google Play
Instant UPI
Same-day to contractors
Batch scratch-card gen
Thousands per run

Shobhit Gupta
Founder, Markchem
Built with
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